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Terms of use

Basic concepts:

User - an individual, a website visitor who accepts the terms of this Agreement and wants to place Orders on the website https://inkiltd.com/

Buyer - a User who placed an Order on the website https://inkiltd.com/

Seller - INKI INGREDIENTS OF BEAUTY LLC (INN 0277915840, OGRN 1160280117326, location: 450902, REPUBLIC BASHKORTOSTAN, UFA CITY, FEDOROVKA VILLAGE, GALECHNAYA STREET, BUILDING 16).

Online store - an Internet site owned by the Seller, located on the Internet at https://inkiltd.com/, where the Goods offered by the Seller for purchase are presented, as well as the terms of payment and delivery of the Goods to Buyers.

Website - https://inkiltd.com/

The product is genuine high-quality natural cosmetics, as well as accessories presented for sale on the Seller's Website.

Order - a duly completed request of the Buyer for the purchase and delivery to the address specified by the Buyer and the Products selected on the Site.

1. General Provisions:

1.1. The Seller sells the Goods through the online store at https://inkiltd.com/.

1.2. The Agreement enters into force from the moment the User expresses consent to its terms by placing an order on the website https://inkiltd.com/, placing orders for Products through the online store, as well as using any of the services of the site https://inkiltd.com/ or using any of their functionality, the User expresses his unconditional acceptance of all the terms of this Agreement and undertakes to comply with them or leave the site https://inkiltd.com/ in case of disagreement.
1.3. These Terms of Sale of Goods, as well as information about the Goods presented on the Site, are a public offer in accordance with Article 435 and paragraph 2 of Article 437 of the Civil Code of the Russian Federation.
1.4. The user agrees to the Terms of sale of goods by ticking the box "I agree with these terms" when placing the Order.

1.5. The Agreement can be changed by the Seller unilaterally without notifying the User / Buyer. The new version of the Agreement comes into force from the moment of its publication on the Site, unless otherwise provided by the terms of this Agreement. The user assumes responsibility for checking this Agreement for changes. The current version of the Agreement is always located at https://inkiltd.com/.

1.6. The Agreement comes into force from the moment the Seller sends the Buyer an electronic confirmation of the Order's acceptance when the Buyer places an Order without authorization on the Site.

1.7. By expressing agreement with the terms of this Agreement in the manner prescribed by clause 1.2. of this Agreement, the User confirms that he is not acting in the interests of third parties, but solely on his own behalf and in his own interests.

2. Subject of the Agreement:

2.1. The subject of this Agreement is to enable the User to purchase the Goods presented in the catalog of the online store at https://inkiltd.com/.
2.2. This Agreement applies to all types of Goods and services presented on the Site, as long as such offers with a description are present in the catalog of the online store.

3. Goods and order of making a purchase:

3.1. The Seller ensures that the Products presented on the Site are available in his warehouse. Accompanying goods f3

3.2. In the absence of the Goods ordered by the Buyer in the Seller's warehouse, the latter has the right to exclude the specified Goods from the Order / cancel the Buyer's Order, notifying the Buyer about this by sending an appropriate e-mail to the address indicated by the Buyer when placing the order
3.3. In case of cancellation of a fully or partially prepaid Order, the cost (full or partial) of the canceled Goods is returned by the Seller to the Buyer in the manner in which the Goods were paid.
3.4. The Seller has the right to cancel the Buyer's Orders, which include the Goods, which the Buyer previously refused 5 or more times, indicating reasons not related to the presence of defects in these Goods.
3.5. The Seller has the right to refuse to place an Order if the Buyer has already completed and not received other Orders for a total amount of 5,000 (five thousand) rubles or more.
3.6. The Buyer is fully responsible for the provision of incorrect information, which entailed the impossibility of the Seller's proper performance of its obligations to the Buyer.
3.7. After placing the Order on the Site, the Buyer is provided with information about the estimated delivery date by sending an email to the address specified by the Buyer when placing the order or by phone. The manager servicing this Order specifies the details of the Order, agrees on the delivery date, which depends on the availability of the ordered Goods in the Seller's warehouse and the time required for processing and delivery of the Order.
3.8. The expected date of the transfer of the Order to the Delivery Service is communicated to the Buyer by the manager serving the Order, by e-mail or during a test call to the Buyer.

4. Delivery of the Order:

4.1. The terms of delivery of the Goods are indicated on the Site when placing an order.

4.2. The territory of delivery of the Goods presented on the Site is limited to the borders of the Russian Federation and the CIS countries.
4.3. Delays in delivery are possible due to unforeseen circumstances that occurred through no fault of the Seller.
4.4. Upon delivery, the Order is handed over to the Buyer or to a third party indicated in the Order as the recipient (hereinafter the Buyer and the third party are referred to as the "Recipient"). If it is impossible to receive the Order paid by cash by the above persons, the Order can be handed over to a person who can provide information about the Order (shipment number and / or full name of the Recipient), as well as pay the cost of the Order in full to the person delivering the Order.
4.5. In order to avoid cases of fraud, as well as to fulfill the obligations specified in clause 4 of this Agreement, upon delivery of a prepaid Order, the person delivering the Order has the right to request a document proving the identity of the Recipient, as well as indicate the type and number of the document provided by the Recipient on the receipt to the Order. The Seller guarantees the confidentiality and protection of the Recipient's personal data (clause 9.3.).
4.6. The risk of accidental loss or accidental damage to the Goods passes to the Buyer from the moment the Order is handed over to him and the Order Recipient affixes a signature in the documents confirming the delivery of the Order. In case of non-delivery of the Order, the Seller refunds to the Buyer the cost of the order prepaid by the Buyer and delivery in full after receiving confirmation of the loss of the Order from the Delivery Service.
4.7. The cost of delivery for each Order is calculated individually, based on the weight of the Goods, the region and the method of delivery, as well as (if necessary) the form of payment, and is indicated on the Site when placing the Order.
4.8. The obligation of the Seller to transfer the goods to the Buyer is considered fulfilled at the moment the courier delivers the Goods to the Recipient or receives the Goods by the Recipient at the post office.
Upon receipt of the Order at the post office, the Recipient, after paying for the delivered Goods, is obliged to inspect the delivered Goods and open them in the presence of Russian Post employees to check the Goods for compliance with the declared quantity, assortment and completeness of the Goods, and also check the service life of the delivered Goods and the integrity of the packaging. In the event of any claims to the delivered Goods (non-investment, attachment of the Goods other than the item specified in the inventory, manufacturing defects, other claims), at the direction of the Recipient, the employees of the Russian Post draw up an Act on the identified inconsistencies. If the Recipient has not made claims in the above procedure, then the Seller is deemed to have fully and properly fulfilled his obligation to transfer the Goods.
In the event of the return of the Goods delivered via the Russian Post due to the presence of claims to the Goods

The Recipient is obliged to attach the following documents to the Consignment containing the returned Goods:
· Application for a refund;
· A copy of the report on the identified inconsistencies;
· A copy of the payment receipt;
· A copy of the list of the Shipment;
· Return form.

4.9. When accepting an Order from a courier, the Recipient is obliged to inspect the delivered Goods and check it for compliance with the declared quantity, range and completeness of the Goods, as well as check the service life of the delivered Goods and the integrity of the packaging. In the absence of claims to the delivered Goods, the Recipient pays for the Order (in the absence of a 100% advance payment). Payment for the Order indicates that the Recipient has not made any claims to the Goods and the Seller has fully and properly fulfilled his obligation to transfer the Goods.
4.10. The courier's stay at the Addressee's address is limited to 15 minutes.
4.11. All products are certified and fully comply with all norms and quality standards, confirmed by the relevant documents (Certificate of Conformity or Declaration of Conformity).
4.12. You can clarify the date, time and, if necessary, the delivery route from the manager, who contacts the Buyer to confirm the Order.
4.13. The user understands and agrees that:
delivery is a separate service that is not an integral part of the Goods purchased by the Buyer, the performance of which ends at the time the Receiver receives the Goods and makes payment for it. Claims to the quality of the purchased Goods arising after receipt and payment of the Goods are considered in accordance with the Law of the Russian Federation "On Protection of Consumer Rights" and the Seller's warranty obligations. In this regard, the purchase of the Goods with delivery does not give the Buyer the right to demand delivery of the purchased Goods for the purpose of warranty service or replacement, does not make it possible to carry out warranty service or replace the Goods by visiting the Buyer and does not imply the possibility of refunding the cost of delivery of the Goods in cases where the Buyer has the right to a refund for the Goods as such, in accordance with the Law of the Russian Federation "On Protection of Consumer Rights".

5. Payment for the Goods:

5.1. All settlements between the Parties are carried out in rubles.
5.2. The price of the Goods is indicated on the Site. In case of incorrect indication of the price of the Goods ordered by the Buyer, the Seller informs the Buyer about this in order to confirm the Order at the corrected price or to cancel the Order. If it is impossible to contact the Buyer, this Order is considered canceled. If the Order has been paid, the Seller returns to the Buyer the amount paid for the Order in the same way in which it was paid.
5.3. The price of the Goods on the Site can be changed by the Seller unilaterally. At the same time, the price for the Goods already ordered by the Buyer is not subject to change.
5.4. The Seller has the right to provide temporary discounts on the Goods and establish accumulative programs that give the right to permanent discounts. The types of discounts, bonuses, the procedure and conditions for accrual are indicated on the Site and can be changed by the Seller unilaterally.
5.6. When carrying out marketing activities involving the investment of any objects in shipments with the Buyer's Order, the delivery of these investments is carried out at the expense of the Buyer. In order to refuse an investment, the Buyer must contact the Customer Service.

6. Return of goods and funds:

6.1. The return of the Goods is carried out in accordance with the "Return Conditions" specified on the Site at https://inkiltd.com/.
6.2. Return of goods of proper quality.
6.2.1. The Buyer has the right to refuse the ordered Goods at any time before receiving it. According to the Decree of the Government of the Russian Federation of January 19, 1998 N55, perfumes and cosmetics of proper quality cannot be returned or exchanged (as amended by the Decree of the Government of the Russian Federation of 20.10.1998 N1222). Return of goods after receipt is possible only if a factory defect is found.

6.2.2. If the Buyer refuses the Goods in accordance with clause 6.2.1. The Seller returns to him the cost of the returned Goods, with the exception of the Seller's expenses related to the delivery of the Goods returned by the Buyer, within 20 days from the date of receipt of the returned Goods at the Seller's warehouse, together with the return application filled out by the Buyer.
6.2.3. If, at the time of the Buyer's request, a similar product is not on sale from the Seller, the Buyer has the right to refuse to execute this Agreement and demand the return of the amount paid for the specified Product. The seller is obliged to return the amount paid for the returned goods within 3 days from the date of return of the Goods.
6.2.4. Upon receipt of the order, it is necessary to check the safety of the courier package and the correctness of the order. It is prohibited to open the packaging of products during the inspection. If the integrity of the packaging of the goods is violated, it is impossible to return the order to the courier. The courier is not authorized to give any advice and fulfill the instructions of the client. Delivery is a separate service that is not an integral part of the goods purchased by the buyer. Its execution ends at the moment the client receives the goods and pays for it.

6.3. Return of goods of inadequate quality:
6.3.1. A product of inadequate quality means a product that is defective and cannot ensure the performance of its functional qualities. The received Product must correspond to the description on the Site. The difference in design or decoration elements from those stated in the description on the Site is not a sign of poor quality or dysfunction of the Goods.
6.3.2. The appearance and completeness of the Goods, as well as the completeness of the entire Order, must be checked by the Recipient at the time of delivery of the Goods.
6.3.3. Upon delivery of the Goods, the Buyer puts his signature on the delivery receipt in the column: "I accepted the order, the completeness is complete, I have no complaints about the quantity and appearance of the goods." After receiving the Order, claims for external defects of the goods, their quantity, completeness and presentation are not accepted.
6.3.4. Claims for the return of the amount of money paid for the goods are subject to satisfaction within 10 days from the date of the corresponding request (Article 22 of the Law of the Russian Federation "On Protection of Consumer Rights").
6.4. Refunds are made by returning the cost of the paid Goods to a bank card.

7. Responsibility

7.1. The Seller is not responsible for damage caused to the Buyer due to improper use 7.2. The seller is not responsible for the content and functioning of external sites.

7.3. The User acknowledges and agrees that the Seller is not responsible, directly or indirectly, for any damage, clearly or presumably incurred in connection with the use of any resources or links to them, as well as for the goods or services offered on similar sites.

8. Confidentiality and protection of information provided by the User / Buyer

8.1. The personal data of the User / Buyer is processed in accordance with the Federal Law "On Personal Data" No. 152-ФЗ and the Seller's Privacy Policy.
8.2. When registering on the Site, the User provides the following information: Surname, First name, email address, password for accessing the Site, telephone.
8.3. By providing his personal data when registering on the Site, the User agrees to their processing by the Seller, including for the purpose of promoting goods and services by the Seller.
8.4. The Seller uses the personal data of the User / Buyer:
- to register the User on the Site;
- to fulfill their obligations to the User / Buyer;
- to evaluate and analyze the work of the Site;
- to determine the winner in promotions conducted by the Seller.
8.4.1. The Seller has the right to send informational messages, including advertising messages, to the e-mail and mobile phone of the User / Buyer with his consent. The User / Buyer has the right to refuse to receive advertising and other information without explaining the reasons for the refusal. Service messages informing the User / Buyer about the order and the stages of its processing are sent automatically and cannot be rejected by the User / Buyer.
8.5. The seller has the right to use the "cookies" technology. "Cookies" do not contain confidential information and are not transferred to third parties.
8.6. The seller receives information about the ip-address of the website visitor https://inkiltd.com/. This information is not used to identify the visitor.
8.7. The Seller is not responsible for the information provided by the User / Buyer on the Site in a public form.

10. Additional Terms

10.1. The Seller has the right to assign or in any other way transfer his rights and obligations arising from his relationship with the Buyer to third parties.
10.2. The online store and the services provided may be temporarily partially or completely unavailable due to maintenance or other work or for any other technical reasons. The Seller's technical service has the right to periodically carry out the necessary preventive or other work with or without prior notification to the Buyers.
10.3. The provisions of Russian legislation apply to the relationship between the User / Buyer and the Seller.
10.4. In case of questions and claims from the User / Buyer, he must contact the Seller. All disputes that arise, the parties will try to resolve through negotiations, if an agreement is not reached, the dispute will be referred to a judicial authority in accordance with the current legislation of the Russian Federation.
10.5. The recognition by the court of the invalidity of any provision of this Agreement does not entail the invalidity of the remaining provisions.